Pricing

Agora Analytics manages analytics features and API access through pricing plans. To use a feature or an API, you subscribe to the plan that provides access to that feature or API.

Agora Analytics offers the Starter, Standard, Premium, and Enterprise price plans. The features available in each pricing plan are listed in the following sections.

The available features for Call Inspector are:

Feature	Starter	Standard	Premium	Enterprise
Access through Agora Console	✔	✔	✔	✔
Data retention	3 days	7 days	14 days	30 days
Call Inspector RESTful API	✘	Standard-level	Premium-level	Enterprise-level
Support for embedding in web portals	✘	✔	✔	✔

For details about the Standard, Premium, and Enterprise-level Call Inspector RESTful APIs, see RESTful API.

The available features for Data Insights are:

Feature	Starter	Standard	Premium	Enterprise
Access through Agora Console	✘	✔	✔	✔
Data retention	N/A	30 days	60 days	90 days
Data granularity	N/A	Usage Overview: Day Quality Overview: Day/Hour	Usage Overview: Day/Hour Quality Overview: Day/Hour/Minute	Usage Overview: Day/Hour Quality Overview: Day/Hour/Minute
Data latency	N/A	Usage Overview: 24 hours Quality Overview: 12 hours	Usage Overview: 12 hours Quality Overview: 6 hours	Usage Overview: 6 hours Quality Overview: 6 hours
Data Insights RESTful API	✘	✘	Premium-level	Enterprise-level
Data sampling	✘	✘	✔	✔
Support for embedding in web portals	✘	✘	✔	✔

For details about the Standard, Premium, and Enterprise-level Data Insights RESTful APIs, see RESTful API.

The available features for Real-time Monitoring are:

Feature	Starter	Standard	Premium	Enterprise
Access through Agora Console	✘	✔	✔	✔
Real-time Monitoring RESTful API	✘	✘	Premium-level	Enterprise-level
Data sampling	✘	✔	✔	✔
Support for embedding in web portals	✘	✔	✔	✔

For details about the Standard, Premium, and Enterprise-level Real-time Monitoring RESTful APIs, see RESTful API.

The available features for Alert Notifications are:

Feature	Starter	Standard	Premium	Enterprise
Access through Agora Console	✘	✘	✔	✔
Support for embedding in web portals	✘	✘	✘	✔

The available features for Big Channel are:

Feature	Starter	Standard	Premium	Enterprise
Access through Agora Console	✘	✘	✔	✔

The available features for Datadog integration are:

Feature	Starter	Standard	Premium	Enterprise
Real-time data push to Datadog platform	✘	✘	✔	✔

The subscription fees for the price plans are:

	Starter	Standard	Premium	Enterprise
Subscription fee per month (US$)	0	449	999	1,599
Included minutes per month①	Unlimited	2 million	2 million	2 million
Additional minutes rate (US$/1,000 minutes)	0	0.10	0.25	0.40

This section tells you how to subscribe and unsubscribe to an Agora Analytics price plan.

To subscribe to an Agora Analytics pricing plan, do the following:

1. Log in to Agora Console.

2. On the left navigation bar, click Agora Analytics > Pricing Plan .

3. Choose the plan you want to use, and click Subscribe. For the Enterprise pricing plan, contact support@agora.io to subscribe.

4. Follow the on-screen instructions to complete your payment.

Subscription takes effect immediately. After subscribing to a plan, you can click My Package Subscription on the upper right corner to view your subscription details.

By default, subscription to Agora Analytics pricing plans is automatically renewed. You can cancel it at any time. See Unsubscribe from a plan for details.

Agora Analytics charges are billed to your account on the first of every month until you cancel your subscription. Your excess minutes charge for the preceding month is listed in the monthly bill, and your subscription fee for the subsequent month is listed in the once-time bill. For details, see What are Agora’s policies on billing, fee deductions, and account suspension.

To unsubscribe from an Agora Analytics pricing plan, do the following:

1. In Agora Console, click Agora Analytics > Pricing Plan on the left navigation bar .

2. On the upper right corner, click My Package Subscription.

3. Find the plan you want to unsubscribe, and click Cancel in the Action column.

To switch to another plan, do the following:

1. In Agora Console, click Agora Analytics > Pricing Plan on the left navigation bar.

2. Choose the plan you want to switch to, and click Subscribe. For the Enterprise pricing plan, contact support@agora.io to subscribe.

3. Read the pop-up window carefully, and click Confirm to switch.

Unsubscribing from a plan or switching to another plan takes effect on the first of the next month. For the current month, you still have access to the features and APIs provided by the plan. The subscription fee you paid for this month is not refunded, and any excess usage that occurs in this month is charged.

• Pricing for Video SDK

• What are Agora’s policies on billing, fee deductions, and account suspension